Summary

Synopsis

Traditional managerial tactics, such as micromanaging, produce poor results when applied to a teleworking environment. Understanding what motivates employees and companies to adopt telework programs will make you a better manager. Learn to employ managerial techniques for supervising teleworkers and ensuring adequate workflow and quality.

Objectives

• List essential activities for a results-oriented approach
• Name the steps involved in structuring work
• Describe the contents of an effective communication plan
• Ensure that data security measures are put in place
• Create a framework to troubleshoot a range of potential problems

Outline

• Introduction
• Overview
• Objectives
• Why Telework?
• The Employer’s Perspective
• Benefits for Everyone
• Telework Challenges
• Workers and Supervisors
• Managing Teleworkers
• Managerial Control
• Control Your Project
• Be Specific
• Contracts and Deadlines
• Periodic Reviews
• Checkpoint I
• Communication and Integration
• Create a Communication Plan
• Technological Options
• Improving Human Relations
• Data Security
• Follow Security Procedures
• Train Your Teleworkers
• Identify Sensitive Data
• Resolving Problems Remotely
• Staying Informed
• Final Checkpoint